At Ravlia (“we”, “our”, “us”), we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how information is collected, used, stored, and protected when you access our website or use our services.

By using Ravlia, you agree to the practices described in this Privacy Policy.

We may collect basic business and contact information such as your name, email address, phone number, and business details when you interact with our website or services. To provide AI voice, WhatsApp, and email automation services, we may also process communication-related data such as call metadata, message content, and lead information shared during calls or automated workflows. We collect only the information necessary to deliver and improve our services.

The information we collect is used to operate and deliver our services, respond to inquiries, provide customer support, improve system performance, and maintain service reliability and security. We do not use your data for unrelated marketing activities.

Ravlia does not sell, rent, or trade personal or business data. Limited data may be shared with trusted third-party platforms only when required to operate our services, such as telecom providers, WhatsApp Business services, email platforms, and AI or automation infrastructure providers. These third parties are expected to follow appropriate data protection and security standards.

We take reasonable technical and organizational measures to protect your information, including secure systems, access controls, and encrypted data transmission where applicable. While we work to safeguard data, no system can guarantee complete security.

You are responsible for ensuring that you have obtained any required consent from your customers before initiating calls, messages, or automated communications. You are also responsible for complying with applicable local laws and regulations related to data protection, call recording, messaging, and customer communications. Ravlia acts as a service provider and does not control how end-user data is collected by your business.

Information is retained only for as long as necessary to provide services, meet operational needs, or comply with legal requirements. Data may be removed or anonymized after service termination, subject to technical or regulatory limitations.

Our website may use basic cookies or analytics tools to understand visitor behavior and improve website performance. These tools do not collect sensitive personal information.

Ravlia services are intended for business use only. We do not knowingly collect or process information from individuals under the age of 18.

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated date. Continued use of our website or services after changes indicates acceptance of the revised policy.

If you have any questions or concerns regarding this Privacy Policy, you can contact us at:

irfan@ravlia.com
https://ravlia.com